Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Jon F  
#1 Posted : Thursday, September 16, 2010 9:02:05 AM(UTC)
Jon F

Rank: Member

Groups: Registered
Joined: 9/16/2010(UTC)
Posts: 1

My neighbor has a problem. Says her microwave "smells like burning plastic and does not heat." She had a Kitchen aid repair person come out and said that it was a transformer and would cost approx. $1200. I found out that there are two transformers and I don't know which one it might be. Also how do you access the transformer area easily? Any help is appreciated. Thanks
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Jon F  
#2 Posted : Thursday, September 16, 2010 9:37:22 AM(UTC)
Jon F

Rank: Member

Groups: Registered
Joined: 9/16/2010(UTC)
Posts: 1

My neighbor has a microwave problem. She says that it smells like burning plastic and will not heat. A Kitchen aid teck said it was a transformer and would cost approx. $1200 parts and labor. There appears to be more than one transformer so I don't know which one it might be. I also don't know the easiest way to access the transformer. Any help will be appreciated.
Joe / APP Team  
#3 Posted : Thursday, September 16, 2010 1:20:20 PM(UTC)
Joe / APP Team

Rank: Advanced Member

Groups: Moderators
Joined: 7/14/2010(UTC)
Posts: 5,222

Was thanked: 1 time(s) in 1 post(s)
Originally Posted by: Jon F Go to Quoted Post
My neighbor has a microwave problem. She says that it smells like burning plastic and will not heat. A Kitchen aid teck said it was a transformer and would cost approx. $1200 parts and labor. There appears to be more than one transformer so I don't know which one it might be. I also don't know the easiest way to access the transformer. Any help will be appreciated.


Here is the Service Manual you will need to service this wall oven combination.

You should be fine with the repair.

If you need more assistance please contact us.
:) :) :)
Gene  
#4 Posted : Thursday, September 16, 2010 1:26:59 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Jon,

Sounds like the problem is a shorted high voltage transformer (#34 on the diagram). $1200 for such repair is unbelievable.

You can find all instructions in the Service manual.

- The high voltage transformer Part number: AP2929274
Gene  
#5 Posted : Thursday, September 16, 2010 1:28:05 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
This is a duplicated thread.

Answered here: http://forum.appliancepartspros...en-combo.html#post275971

Gene.
Users browsing this topic
Guest (5)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.