Inside plastic part for Trim Dr LWR - Appliance Repair Forum - Free Service from Appliance Parts Pros

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Model: JVM240WV01	Brand: GE	Age: More than 10 years
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GilroyJan		#1 Posted : Tuesday, July 27, 2010 12:43:44 PM(UTC)
Rank: Member Groups: Registered Joined: 7/27/2010(UTC) Posts: 2		I ordered part number GEH WB7X2005 thinking this is what I needed. When I get the part, I discover there is suppose to be a plastic part inside. It is that inside part which is broken. What I ordered and received is simply the trim which goes over the inside plastic part. No where on the parts drawing is that plastic part shown. I called Appliance Parts Pros and they too could not understand why the other part is not shown. Thanks for your time... hope you can help me. Jan


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Joe / APP Team		#2 Posted : Tuesday, July 27, 2010 1:53:23 PM(UTC)
Rank: Advanced Member Groups: Moderators Joined: 7/14/2010(UTC) Posts: 5,222 Was thanked: 1 time(s) in 1 post(s)		Originally Posted by: GilroyJan I ordered part number GEH WB7X2005 thinking this is what I needed. When I get the part, I discover there is suppose to be a plastic part inside. It is that inside part which is broken. What I ordered and received is simply the trim which goes over the inside plastic part. No where on the parts drawing is that plastic part shown. I called Appliance Parts Pros and they too could not understand why the other part is not shown. Thanks for your time... hope you can help me. Jan You are looking to order the outer door frame, or door choke assembly. Please reference the color of the door, so the proper part can be orderred. Also these are special order parts and may require a delay in shipment to your home.


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GilroyJan		#3 Posted : Wednesday, July 28, 2010 6:49:03 AM(UTC)
Rank: Member Groups: Registered Joined: 7/27/2010(UTC) Posts: 2		I posted my question and within 4 hours I had an answer. Unfortunatly the part I need is no longer in stock. None the less... I'm impressed with your service. Jan


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