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Model Number: 02063252000 (I wrote it down wrong at first, this is right though)
Microwaving 2 bowls of soup today and the microwave just shut off in the middle, no lights, no nothing. The 1-year warranty just expired a few weeks ago, so wondering if its some kind of internal self-destruct mechanism :)
Really a good microwave, but I don't know the first thing about repairing one (yet). I have a multimeter and some formal education in electronics but need a pointer to get me started.
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Rank: Advanced Member
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The model number you posted does not come up. It could be incomplete or this is non American model. If this is non American model, I'm afraid we would not be able to help you.
Verify and repost it, please.
Gene.
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Rank: Member
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Ok, try this model number that I found on the sticker inside the door maybe:
721.63252301
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Rank: Advanced Member
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Remove the outer case and check the inline fuse for continuity. If the fuse is blown, check the door switches and the high voltage capacitor. The following article on our forum will explain in detail how to run a continuity test using either an analog meter or a digital meter – How to check continuity with Ohmmeter.Gene.
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Rank: Member
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Thanks Gene, I am going to need a special screwdriver but hopefully I can grab one at the hardware store, then I'll do as you suggested.
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Rank: Member
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I checked the inline fuse, it is fine.
I've heard its dangerous to mess around with capacitors, what are the safety protocols when checking continuity?
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Rank: Advanced Member
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If the inline fuse is fine, you do not need to check the capacitor.
Most likely the problem is a bad cavity thermal fuse. It should be somewhere on the left side, under the air duct or pretty close to it.
Gene.
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Rank: Member
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Gene, I looked but did not find another fuse. Here is a picture of the microwave with outer shell off, I circled the first fuse that I checked (it is good). Also, just wanted to be clear: I get no power, no lights, no nothing when I plug it in. Thanks for your help! 
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
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There is one thermal fuse right on top of the cavity (looks like a tablet with two terminals) and it should be another one on the other side.
Gene.
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Rank: Member
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I thought that might be it so I checked it, its ok. There isn't another one of those on the other side that I can see though. I will double check.
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