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Motor runs but agitator does not
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Model: 11027802690 Brand: Kenmore Age: 5 - 10 years
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rons45cal  
#1 Posted : Monday, March 10, 2008 7:14:58 PM(UTC)
rons45cal

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Motor runs but agitator does not also will not spin and cannot turn drum by hand. Found belt material on floor underneath washer. How bad is it?
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Matt S  
#2 Posted : Tuesday, March 11, 2008 2:15:05 PM(UTC)
Matt S

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That machine does not use a belt. What looks like belt material on the floor is the drive coupler rubber grommet disintegrating.

You need a new drive coupler (between the motor and transmission). That will fix you up! ;)

Matt
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Admin / APP Team  
#3 Posted : Tuesday, March 11, 2008 3:14:06 PM(UTC)
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