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Mskfitz  
#1 Posted : Wednesday, August 17, 2016 4:17:55 PM(UTC)
Mskfitz

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Joined: 8/17/2016(UTC)
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My washer is giving the f6 e1 error. I tried to run the diagnostics test and it stops once the door locks. We have tested the door lock with a multimeter and it tests fine. We haven't tested further due to time constraints. I am just confused why the diagnostic test doesn't go further than the very first test. Can anyone help?
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brobriffin  
#2 Posted : Thursday, August 18, 2016 4:45:35 AM(UTC)
brobriffin

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The F6E1 code indicates a communication error between the Main Control Board and the motor control board.
Now it might be that one or the other are bad or it could be the wire terminal ends are not making a good connection. Your first shot at troubleshooting could be disconnecting the wire connections at both control units and cleaning the connectors and terminals with a connector cleaner. See photo for example of this cleaner, which is available at any big box store.
Also watch the video associated in this link how to access and remove the wire connectors on the motor control unit. Whirlpool WPW10374126 Motor Control Board - AppliancePartsPros.com
Do like wise with the main control board. Whirlpool W10427967 Electronic Control Board - AppliancePartsPros.com
Sometimes the communication error can be caused by the connections becoming corroded.
See if this works, let us know the outcome.......
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electric cleaner.jpeg
tjtemp10  
#3 Posted : Friday, July 20, 2018 1:39:11 AM(UTC)
tjtemp10

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I had an extra Duet to troubleshoot with but it still took me 2 days to find the problem.

Symptom: Press Start button, door locks and nothing happens. Wait long enough and F6E1 error. Run push button 1, 2, 3 3 times and hold 3rd button in to clear error. Try swapping all parts and same exact error.

Finally, removed motor Control unit 3 blue wire connector. There's very tiny holes on each side that I see people on youtube stick a pin to bend the metal contacts points in so they are tighter on the circuit board. I look at one side and could see all metal and it looked normal. However, i turned the connector to see the other side and one metal contact was gone. OH! the light came on. The MCU is double sided so the contact is needed for each side to apply voltage from the CCU. So mine was merely getting voltage to one side of the MCU.

I replaced the molex connector with one from a spare wiring harness. Unplugged main power, plugged in to wall outlet, cleared the code F6E1, unplugged and plugged into wall outlet and it works normal. It was the tiny molex connector that had 3 blue wires going to the MCU.

If I didn't have a spare molex connector i would have somehow needed to jump the metal jumper to the side missing the metal contact.
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thanks 1 user thanked tjtemp10 for this useful post.
Imlkrsfn on 6/19/2020(UTC)
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