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BrokenWhirlpoolWasher  
#1 Posted : Thursday, September 19, 2013 1:21:48 PM(UTC)
BrokenWhirlpoolWasher

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No cold, cool or warm water coming into washer but getting hot water.
Water flowing fine from hoses and the screens are clear.
What could be the problem?
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denman  
#2 Posted : Friday, September 20, 2013 3:08:18 AM(UTC)
denman

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Here are your parts
Parts for Whirlpool WTW4800XQ2 Washer - AppliancePartsPros.com

Here is the tech sheet.
It is too big to upload here so I have had to use a third party site.
Unclick the use our download manager and then use the gray download button.
If you do not do this then the site may put software on your computer that you do not want.

Download WTW4800.pdf

Could be a problem with the cold valve.
Take a look at the tech sheet to check it and the thermistor.

One test would be to swap the valve's power (red and blue wires).
Then if there is no water you know that the cold valve is toast.
If there is cold water then the valve is OK and the problem is elsewhere.
THIS FORUM IS DEAD!!!!!!!
eupatorium  
#3 Posted : Friday, November 8, 2013 7:06:15 AM(UTC)
eupatorium

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Originally Posted by: BrokenWhirlpoolWasher Go to Quoted Post
No cold, cool or warm water coming into washer but getting hot water.
Water flowing fine from hoses and the screens are clear.
What could be the problem?


Had same problem--discovered that the cold water supply hose had been replaced with a "smart" hose that automatically shuts off when it detects a leak. Didn't have a leak but renovation crew had shut off water to whole house and evidently triggered shutoff valve in hose. To reset, had to disconnect hose from water supply and reconnect--now fine.
rosieddaniels  
#4 Posted : Wednesday, August 24, 2016 4:17:08 AM(UTC)
rosieddaniels

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Posts: 3

It must be done for safety purpose.
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